Image of a young boy fishing off a dock.


Dear Ted,

Recently I was going over some old files and came across old Kinetico manuals dating back to the early nineties.  Guess that means you and Kinetico have been my major water service provider for almost two decades.

Over that period of time I cannot remember a single time that our resort was in jeopardy of not providing the cottages and trailer park with potable water.  When ever there was a sign of a problem you were there to rectify the situation.

Why I have remained with Pioneer Water? It is because of the superior line of product and service you provide.  We seldom say thank you to our service providers.  I just want you to know how much I appreciate your professional approach of providing top notch service and help over the years.


Good Products. Good People. Good Company. Good Future. 

Me, my wife and our seven children live in the country in Bailieborough, Ontario. We have lived here for 27 years. First of all, because of the size of our family and having limited water supply, we needed a system that was water efficient. We did have an electric system from a major company, but it was a big headache. It needed so much water to regenerate and it kept draining our dug well, still not giving us our soft water. We had it returned, but we still needed a conditioner. Pioneer Water Conditioning was recommended to me by a well driller who knew of my water condition. I got in contact with Ted Bidiuk and David Rewniak, who came to our house immediately and did a water analysis. We bought the system and just love it. We have never run out of water, our dishes and clothes are cleaner and our skin feels so much softer. Dave and Ted are great people who believe in their product and so do I . I would highly recommend the product and if Kinetico people are like these two guys, they will be in business for a long time.
Thank You, 
Hands cradling a baby's feet.
Image of clean, soft laundry in a basket.

Efficient. Trouble-free.

We would recommend a Kinetico water softener for the following reasons:

  • Soft water 24 hours per day without interruption
  • Trouble-free operation since we purchased our Kinetico softener 5 years ago
  • No mineral build-up on our sinks, faucet and shower stalls
  • A significant reduction in soaps and detergents
  • A 60% – 75% reduction in salt used compared to our previous rented water softener
  • We operate our home with three low producing wells
  • Our Kinetico water softener only uses 9 gallons of water to regenerate whereas our previous water softener used significantly more
  • Excellent installation by Pioneer Water Conditioning


Less Water. Less Salt

It’s been almost a year now since our Kinetico water softener was installed and we are more than satisfied with its performance. Not only does it use much less water than our old softener to regenerate, but far less salt as well. The original salt included in the installation has not yet been used up. With two young boys showering and one to two loads of laundry being an every day occurrence, we highly recommend Pioneer Water Conditioning as they have solved all our water problems.
Image of a water droplet.
Image of the earth nestled in green grass.

Sustainable. Small Footprint.

Our Kinetico softener has been in service for 41/2 years. We live in the country and depend on a well and septic system, and we chose this type of softener because it uses low volumes of water and salt for regeneration and back flushing. The two tank system provides soft water all the time, even during regeneration. The softener requires no electricity or timers and hence is not affected by power failures. We have been very satisfied with its performance and economical operation.