I wanted to say thank you for the excellent service we received! Gord came out Friday to help us and went over the possible solutions we can try in order to improve the water at the house we'll be moving into. Also, he took the time to walk us through all the equipment (which is all new to us!) and answer our many questions.
He was extremely courteous and friendly, and a true professional. We were very impressed and will not hesitate to call you if/when we need help again, and would not hesitate to recommend your company to others.
We have had so many less than great experiences with various service companies over the years and when we are treated so well by one I just need to be sure and mention it. So thank you and please thank Gord again!
Sincerely, Lisa and Dave S.
Dedicated - Cheerful - ProfessionalThank you very much for your dedication to making our new RO system suit our needs. I want to let you know that we have never run short of water since Gord installed the new tank on Wednesday, and tweaked things so the pressure is much better. We are very pleased with your service, and will highly recommend your company to others. We look forward to doing business with you in future, as needs arise. Thanks again for your cheerful persistence and professional manner.
Have a great week, Janet S and Family
Patient - Helpful
Thank you so very much for walking me through the DIY repair for our DIY break to our Kinetico system. You were so patient, helpful and your instructions were easy to follow! AND you saved us a service call!!
Good Products. Good People. Good Company. Good Future.Me, my wife and our seven children live in the country in Bailieborough, Ontario. We have lived here for 27 years. First of all, because of the size of our family and having limited water supply, we needed a system that was water efficient. We did have an electric system from a major company, but it was a big headache. It needed so much water to regenerate and it kept draining our dug well, still not giving us our soft water. We had it returned, but we still needed a conditioner. Pioneer Water Conditioning was recommended to me by a well driller who knew of my water condition. I got in contact with Ted Bidiuk and David Rewniak, who came to our house immediately and did a water analysis. We bought the system and just love it. We have never run out of water, our dishes and clothes are cleaner and our skin feels so much softer. Dave and Ted are great people who believe in their product and so do I . I would highly recommend the product and if Kinetico people are like these two guys, they will be in business for a long time.
We would recommend a Kinetico water softener for the following reasons:
- Soft water 24 hours per day without interruption
- Trouble-free operation since we purchased our Kinetico softener 5 years ago
- No mineral build-up on our sinks, faucet and shower stalls
- A significant reduction in soaps and detergents
- A 60% – 75% reduction in salt used compared to our previous rented water softener
- We operate our home with three low producing wells
- Our Kinetico water softener only uses 9 gallons of water to regenerate whereas our previous water softener used significantly more
- Excellent installation by Pioneer Water Conditioning
Less Water. Less SaltIt’s been almost a year now since our Kinetico water softener was installed and we are more than satisfied with its performance. Not only does it use much less water than our old softener to regenerate, but far less salt as well. The original salt included in the installation has not yet been used up. With two young boys showering and one to two loads of laundry being an every day occurrence, we highly recommend Pioneer Water Conditioning as they have solved all our water problems.
Sustainable. Small Footprint.
Our Kinetico softener has been in service for 41/2 years. We live in the country and depend on a well and septic system, and we chose this type of softener because it uses low volumes of water and salt for regeneration and back flushing. The two tank system provides soft water all the time, even during regeneration. The softener requires no electricity or timers and hence is not affected by power failures. We have been very satisfied with its performance and economical operation.