Corona virus (COVID19) Update

At Pioneer Water Conditioning the safety and well-being of our Customers and Staff is our top priority. Rest assured we are actively monitoring the Coronavirus (COVID-19) situation and taking precautionary measures to keep our community safe. As an essential service to our customers, we are committed to implementing best practices to help prevent the spread of disease and ensure we continue to provide a high level of service.

To help with prevention, we are taking the following precautionary measures to protect our Customers:

  • Our Staff have been equipped with:
    • hand sanitizers
    • disinfectant wipes
    • gloves
    • boot covers
  • Staff will be keeping recommended safe social distances and will not be shaking hands with customers, as suggested by the Public Health Agency of Canada
  • Any Staff who is feeling unwell will be asked to contact the Public Health Agency and follow the COVID-19 testing protocol, including self-isolation where required
  • Please be prepared to answer brief health and safety questions related to COVID-19 with our Staff
  • Staying up to date on Public Health Agency of Canada updates and following all guidance

The Public Health Agency of Canada recommends that we all take the following everyday precautionary measures to help prevent the spread of germs and viruses:

  • Wash your hands thoroughly and often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoid touching your face, eyes, nose and mouth
  • Avoid close contact with people who are sick
  • Stay home if you are sick
  • Clean and disinfect frequently touched objects and surfaces
  • Cover your mouth and nose with your arm when coughing and sneezing
  • Avoid all non-essential travel

Thank you for doing your part to help keep our community safe and considering one another as we navigate through this difficult time together.